At Acoo Online, we strive to provide efficient and reliable shipping services to ensure that your swimwear reaches you in perfect condition and in a timely manner. Below you will find detailed information about our shipping policies and procedures.
Shipping Options and Rates
We offer various shipping options to meet your needs:
Standard Shipping: Typically takes 5-10 business days depending on your location.
Express Shipping: For those who need their swimwear sooner, express shipping is available and usually takes 2-5 business days.
International Shipping: We are pleased to offer international shipping. Please note that shipping times can vary significantly based on your location and customs processing.
Shipping rates are calculated based on the weight of your order and the shipping method chosen. All relevant shipping costs will be clearly indicated at checkout.
Order Processing
Handling Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Order Cut-off Time: Orders placed after 12:00 PM (GMT+8) will be processed the next business day.
Tracking Your Order
Once your order is shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will be active within 24 hours. You can use this number to track your order through the carrier’s tracking system.
Shipping Restrictions
Please note that certain products may have shipping restrictions due to their nature or size. These restrictions will be noted on the product page.
Custom and Import Duties
For international orders, custom and import duties may apply. These charges are the responsibility of the recipient and vary from country to country. Acoo Online is not responsible for these charges. We recommend contacting your local customs office for more information.
Contact Information
If you have any questions or concerns about your order or shipping, please do not hesitate to contact us:
Email: dbtx159974@outlook.com
Phone: 19903007836
Mailing Address: Room 604, Yatong Commercial and Residential Building, Middle Section of Daliang Road, Kaifeng City, Postal Code 475099
At Acoo Online, we are dedicated to ensuring that your shopping experience is smooth and enjoyable from the moment you place your order until it arrives at your door. Thank you for choosing us for your swimwear needs.